Policy Management — Follow-up from a Single Point
Tracking multiple insurance policies separately can lead to missed renewals and fragmented claims handling. Voltim arranges cover through partner insurance companies and agencies and follows up your transport-related policies and claims from a single point of contact.
What We Follow Up
- Policies arranged for your shipments
- Renewal dates, together with the partner insurer
- Claims files and surveyor coordination
- Documents such as policies, addenda and settlement receipts
Policy Types Managed
- Marine Cargo Insurance
- CMR Insurance
- Warehouse Insurance
- Project Cargo Insurance
- International Transport Insurance
- Open cover annual policies
- Single-voyage policies
Claims Process Management
Once a claim is filed, surveyor coordination begins, the required documents are compiled and active follow-up runs with the insurer. Our team keeps you informed of the status at every step.
Data Security
Policy data is managed in compliance with KVKK and GDPR and shared only with authorised persons. Our company's information security management system is certified to ISO 27001.
Related Services
For policy management and insurance questions, contact us.
Frequently Asked Questions
What is the Insurance Policy Management service and what does it do?
Which insurance policy types does policy management cover?
How do policy renewal reminders work?
How is the claims process followed up?
How is policy data stored and secured?
From the guide: questions about this service
Other Services
Voltim's complete end-to-end logistics solutions
Air Freight
Airport-to-airport or door-to-door air freight with partner airlines and air cargo agents: general and urgent cargo, dangerous goods (DGR) and project spare parts, with customs and road connections handled from a single point of contact.
View
Sea Freight
FCL and LCL sea freight at competitive rates on major port routes through our global agent network.
View
Road Transport
TIR and groupage road logistics across Turkey, Europe and Central Asia — contracted carriers, daily tracking and ADR shipments with certified partners.
View
Customs Brokerage
Import, export and transit declarations handled by our contracted licensed customs brokers at Turkish customs gates.
View
Warehousing & Distribution
Warehousing through our partner warehouses — climate-controlled options, cross-docking, pick-pack and end-to-end distribution.
View
Logistics Insurance
All Risks marine, CMR, warehouse, project cargo and valuable cargo insurance, arranged through partner insurance companies.
View
Project Cargo
End-to-end management of heavy, oversized and special equipment cargo — feasibility, permits, transport and assembly coordination.
View
Cold Chain Logistics
End-to-end cold chain logistics for food, pharmaceuticals and sensitive products, carried out with partners holding the relevant certificates.
View
Hazardous Materials (ADR)
Dangerous goods transport (ADR Class 1-9) planned by Voltim and carried out with partners holding the required ADR certificates.
View
Real-Time Tracking
Follow your cargo via driver location from our mobile app, your customer panel and daily status reports — reachable 24/7.
View
Import Customs Clearance
Import declarations, HS code classification, customs lane tracking and inspection management at Turkish customs gates via our contracted customs brokers.
View
Export Customs Clearance
Export declarations, ATR, EUR.1 origin certificates and VAT refund — full export operations support.
View
Transit Customs
TIR carnet, NCTS T1/T2 transit declarations and ATA carnet — Europe-Turkey-CIS transit operations.
View
Bonded Warehouse Operations
Storage in partner bonded warehouses (types A, B, C, E) and free-zone facilities, with handling and inward-processing operations.
View
Trade Regulatory Consulting
HS code, product requirements, trade agreements and control lists — sector-specific trade consulting.
View
Tax & Exemptions
Inward processing, VAT refund and tariff exemption management — tax optimisation and correction processes.
View
Digital Customs and BILGE NCTS Login
BILGE and NCTS digital customs explained, with declarations handled via our contracted customs brokers.
View
Marine Cargo (All Risks) Insurance
All Risks (ICC A) marine cargo insurance — damage, loss, theft and natural disaster coverage in sea and road transport.
View
CMR Insurance
CMR carrier-liability insurance for international road transport — 8.33 SDR/kg limit, with delay and special clauses.
View
Warehouse Insurance
Comprehensive coverage for stocks in bonded and standard warehouses — fire, flood, earthquake, theft and electrical fault.
View
Project Cargo Insurance
DSU, ALOP, EAR-clause project cargo insurance for industrial projects, power plants and wind turbines — risk-engineered.
View
International Transport Insurance
Single-policy All Risks cover for multimodal sea-and-road shipments, arranged through partner insurers — open cover annual policies and door-to-door protection.
View
Valuable Cargo Insurance
All Risks insurance with expert valuation for art, antiques, precious metals and high-value electronics, arranged through partner insurers.
View
International Road Freight
Full and partial truckload services between Turkey, Europe, Russia and CIS countries.
View
Full Truckload (FTL)
Direct, scheduled delivery of single-customer loads to the consignee location.
View
Less Than Truckload (LTL)
Economical, controlled groupage services for small-volume shipments, planned according to demand.
View
Oversized & Heavy Cargo
Special permits, route planning and escort organisation across the entire process.
View
Project Logistics
Tailored transport planning for energy, industrial, construction and infrastructure projects.
View
Nuclear Project Transportation
Site access, vehicle tracking and delivery management for high-precision projects.
View
Container Transportation
Container operations between ports, warehouses, factories and project sites.
View
Bonded & Transit Transport
Support for T1 organisation, guarantee and document coordination processes.
View
Port and Site Delivery
Secure delivery from ports to warehouses, bonded warehouses, factories or project sites.
View
Crane & Forklift Operations
Equipment-supported organisation for loading, unloading and on-site operations.
View
Daily Vehicle Tracking & Reporting
Vehicle position tracking and regular client communication throughout the shipment.
View
Forklift Rental
12-tonne diesel forklift rental: loading, unloading and handling at construction sites, ports, factories and open storage yards; with or without operator.
View
Door-to-Door Delivery
End-to-end management from pickup point to final delivery address.
View
Freight from Russia to Türkiye and the Akkuyu NPP Supply Corridor
Supply logistics from Russia to Akkuyu NPP: Tuapse–Taşucu RoRo, road via Upper Lars or Iran, customs clearance in Taşucu and delivery to site.
View
Turkey–Iran Road Freight: FTL and LTL Trucking to and from Iran
Road freight between Turkey and Iran in both directions: FTL, LTL, oversized and ADR cargo via Gürbulak–Bazargan, with TIR, customs and daily tracking.
View
Europe to Iran Trucking via Turkey: the Kapıkule–Gürbulak Route
Truck transport from the EU to Iran through Turkey: Kapıkule entry, Gürbulak–Bazargan exit, TIR or T1 transit and EU loading run by our Budapest office.
View
Russia to Iran Road Freight via Georgia and Turkey
Road freight from Russia to Iran via Verkhniy Lars, Georgia, Sarp and Gürbulak–Bazargan under a TIR carnet, with loading coordinated by our Moscow office.
View
Russia–Iran–Turkey Transit Freight: Russia to Mersin by Road
Bonded road transit from Russia through Iran to Mersin, Turkey: 24 trips dispatched from 15+ Russian cities between 19 August and 30 September 2026.
View