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Voltim Logistics

Customs Brokerage

Customs Brokerage

Licensed Customs Brokerage

Our licensed customs brokers manage your import, export and transit clearance in full regulatory compliance. We provide uninterrupted representation and consultancy at every Turkish customs gate — Mersin, Istanbul (Ambarli, Halkali), Kapikule, Sarp, Habur, Gurbulak.

Customs Services

Why Voltim Customs Brokerage?

With thousands of declarations annually and multi-sector experience (automotive, textile, machinery, food, pharma, chemicals, energy), we deliver accurate HS code classification, optimised tax calculation and rapid release-lane management. Our ISO 9001 and ISO/IEC 27001 certifications guarantee operational quality and data security.

Our Process

  1. Pre-Analysis: Cargo type, HS code, regulatory and cost analysis
  2. Document Preparation: All required documents compiled and audited
  3. Declaration: Accurate, complete declarations
  4. Lane Tracking: Green / yellow / red lane process management
  5. Release & Delivery: Tax payment, release procedures and delivery coordination

Related Services

For customs operations consulting, contact us.

Frequently Asked Questions

What does the customs brokerage service cover?
Customs brokerage covers the management of import, export and transit clearance by licensed customs brokers in full regulatory compliance. Voltim's scope includes declaration filing, HS code classification, bonded warehouse operations, regulatory consulting, tax and exemption management (inward processing, VAT refund, tariff exemptions) and digital customs with BILGE and NCTS integration. The team brings multi-sector experience across automotive, textile, machinery, food, pharma, chemicals and energy.
Which documents are required for import and export customs clearance?
The core document in customs clearance is the customs declaration, accompanied by commercial and transport paperwork. Exports may additionally require certificates of origin and ATR, EUR.1 or A.TR movement certificates, while transit shipments use TIR carnets and T1/T2 documents. In Voltim's process, document preparation is a dedicated stage: all required documents are compiled and audited before filing, ensuring accurate and complete declarations.
How does the customs clearance process work?
At Voltim, the clearance process is managed in five stages: pre-analysis of cargo type, HS code, regulation and cost; preparation and audit of all required documents; filing of accurate, complete declarations; green, yellow and red lane process management; and finally tax payment, release procedures and delivery coordination. Licensed customs brokers run the process end to end, with digital handling through BILGE and NCTS integration.
At which Turkish customs gates does Voltim operate?
Voltim provides uninterrupted representation and consultancy at every Turkish customs gate. Key locations include Mersin, Istanbul (Ambarli and Halkali) and the Kapikule, Sarp, Habur and Gurbulak border crossings. This coverage allows import, export and transit operations to be coordinated at both sea ports and land borders, with border-crossing coordination for road transport and port-integrated customs for sea freight.
How are customs duties and clearance costs determined?
Customs duties and costs are determined by the HS code classification of the goods and the applicable trade regulations, which makes accurate HS classification the foundation of any cost calculation. Before each operation, Voltim performs a pre-analysis of cargo type, HS code, regulation and cost, applies optimised tax calculation and evaluates tax and exemption instruments such as inward processing, VAT refund and tariff exemptions to help reduce the total clearance cost.

Other Services

Voltim's complete end-to-end logistics solutions

Sea Freight
Sea Freight

FCL and LCL sea freight at competitive rates with regular sailings on all major port routes.

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Road Transport
Road Transport

TIR and groupage road logistics across Turkey, Europe and Central Asia — GPS-tracked fleet and ADR-certified vehicles.

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Warehousing & Distribution
Warehousing & Distribution

Climate-controlled, secure warehousing with cross-docking, pick-pack and WMS-integrated end-to-end distribution.

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Logistics Insurance
Logistics Insurance

All Risks marine, CMR, warehouse, project cargo and valuable cargo insurance — international coverage at every stage of logistics.

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Project Cargo
Project Cargo

End-to-end management of heavy, oversized and special equipment cargo — feasibility, permits, transport and assembly coordination.

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Cold Chain Logistics
Cold Chain Logistics

GDP-certified end-to-end cold chain logistics for pharmaceuticals, food and sensitive products — temperature-controlled operations.

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Hazardous Materials (ADR)
Hazardous Materials (ADR)

ADR-certified dangerous goods transport (Class 1-9) — specialised vehicles, trained drivers and risk management.

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Real-Time Tracking
Real-Time Tracking

Track your cargo at every stage with GPS, IoT and a digital portal — 24/7 visibility.

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Import Customs Clearance
Import Customs Clearance

Import declarations, HS code classification, customs lane tracking and inspection management at every Turkish gate.

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Export Customs Clearance
Export Customs Clearance

Export declarations, ATR, EUR.1 origin certificates and VAT refund — full export operations support.

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Transit Customs
Transit Customs

TIR carnet, NCTS T1/T2 transit declarations and ATA carnet — Europe-Turkey-CIS transit operations.

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Bonded Warehouse Operations
Bonded Warehouse Operations

Bonded warehouse types A, B, C, E, free-zone and customs-bonded storage with handling and inward-processing operations.

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Trade Regulatory Consulting
Trade Regulatory Consulting

HS code, product requirements, trade agreements, control lists and sanctions compliance — sector-specific trade consulting.

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Tax & Exemptions
Tax & Exemptions

Inward processing, VAT refund and tariff exemption management — tax optimisation and correction processes.

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Digital Customs
Digital Customs

BILGE, NCTS, EDI and ERP integration for fast, traceable, error-free digital customs operations.

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Marine Cargo (All Risks) Insurance
Marine Cargo (All Risks) Insurance

All Risks (ICC A) marine cargo insurance — damage, loss, theft and natural disaster coverage in sea and road transport.

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CMR Insurance
CMR Insurance

CMR carrier-liability insurance for international road transport — 8.33 SDR/kg limit, with delay and special clauses.

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Warehouse Insurance
Warehouse Insurance

Comprehensive coverage for stocks in bonded and standard warehouses — fire, flood, earthquake, theft and electrical fault.

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Project Cargo Insurance
Project Cargo Insurance

DSU, ALOP, EAR-clause project cargo insurance for industrial projects, power plants and wind turbines — risk-engineered.

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International Transport Insurance
International Transport Insurance

Single-policy All Risks coverage for multimodal sea-and-road shipments — open cover annual policies and door-to-door protection.

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Valuable Cargo Insurance
Valuable Cargo Insurance

All Risks insurance with expert valuation and escort support for art, antiques, precious metals and high-value electronics.

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Insurance Policy Management
Insurance Policy Management

Centralised digital platform for all your insurance policies — renewal alerts, claims tracking and premium analytics.

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International Road Freight
International Road Freight

Full and partial truckload services between Turkey, Europe, Russia and CIS countries.

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Full Truckload (FTL)
Full Truckload (FTL)

Direct, scheduled delivery of single-customer loads to the consignee location.

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Less Than Truckload (LTL)
Less Than Truckload (LTL)

Economic, scheduled and controlled groupage services for small-volume shipments.

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Oversized & Heavy Cargo
Oversized & Heavy Cargo

Special permits, route planning and escort organisation across the entire process.

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Project Logistics
Project Logistics

Tailored transport planning for energy, industrial, construction and infrastructure projects.

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Nuclear Project Transportation
Nuclear Project Transportation

Site access, vehicle tracking and delivery management for high-precision projects.

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Container Transportation
Container Transportation

Container operations between ports, warehouses, factories and project sites.

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Bonded & Transit Transport
Bonded & Transit Transport

Support for T1 organisation, guarantee and document coordination processes.

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Port and Site Delivery
Port and Site Delivery

Secure delivery from ports to warehouses, bonded warehouses, factories or project sites.

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Crane & Forklift Operations
Crane & Forklift Operations

Equipment-supported organisation for loading, unloading and on-site operations.

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Daily Vehicle Tracking & Reporting
Daily Vehicle Tracking & Reporting

Vehicle position tracking and regular client communication throughout the shipment.

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Door-to-Door Delivery
Door-to-Door Delivery

End-to-end management from pickup point to final delivery address.

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Contact Information
Phone

+90 536 696 89 38

Address

Güvenevler Mah. 1928 Sk.
Ekinci Global Business Center, No: 5 Suite 25
Yenişehir / Mersin

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