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Voltim Global

Customs Brokerage

Customs Brokerage

Customs Brokerage through Licensed Brokers

Our contracted licensed customs brokers manage your import, export and transit clearance in full regulatory compliance. Through them we coordinate clearance and provide consultancy at the main Turkish customs gates — Mersin, Istanbul (Ambarli, Halkali), Kapikule, Sarp, Habur, Gurbulak.

Customs Services

Why Voltim Customs Brokerage?

With multi-sector experience (automotive, textile, machinery, food, pharma, chemicals, energy), we work with our contracted customs brokers on accurate HS code classification, optimised tax calculation and rapid release-lane management, and follow every file daily from a single point of contact.

Our Process

  1. Pre-Analysis: Cargo type, HS code, regulatory and cost analysis
  2. Document Preparation: All required documents compiled and audited
  3. Declaration: Accurate, complete declarations
  4. Lane Tracking: Green / yellow / red lane process management
  5. Release & Delivery: Tax payment, release procedures and delivery coordination

Related Services

For customs operations consulting, contact us.

Frequently Asked Questions

What does the customs brokerage service cover?
Customs brokerage covers the management of import, export and transit clearance by contracted licensed customs brokers in full regulatory compliance. Voltim's scope includes declaration filing, HS code classification, bonded warehouse operations, regulatory consulting, tax and exemption management (inward processing, VAT refund, tariff exemptions) and guidance on digital customs procedures such as BILGE and NCTS. The team brings multi-sector experience across automotive, textile, machinery, food, pharma, chemicals and energy.
Which documents are required for import and export customs clearance?
The core document in customs clearance is the customs declaration, accompanied by commercial and transport paperwork. Exports may additionally require certificates of origin and ATR, EUR.1 or A.TR movement certificates, while transit shipments use TIR carnets and T1/T2 documents. In Voltim's process, document preparation is a dedicated stage: all required documents are compiled and audited before filing, ensuring accurate and complete declarations.
How does the customs clearance process work?
At Voltim, the clearance process is managed in five stages: pre-analysis of cargo type, HS code, regulation and cost; preparation and audit of all required documents; filing of accurate, complete declarations; green, yellow and red lane process management; and finally tax payment, release procedures and delivery coordination. Our contracted licensed customs brokers run the process end to end, with declarations filed digitally through BILGE and NCTS.
At which Turkish customs gates does Voltim operate?
Through its contracted licensed customs brokers, Voltim coordinates clearance and provides consultancy at the main Turkish customs gates. Key locations include Mersin, Istanbul (Ambarli and Halkali) and the Kapikule, Sarp, Habur and Gurbulak border crossings. This coverage allows import, export and transit operations to be coordinated at both sea ports and land borders, with border-crossing coordination for road transport and port-integrated customs for sea freight.
How are customs duties and clearance costs determined?
Customs duties and costs are determined by the HS code classification of the goods and the applicable trade regulations, which makes accurate HS classification the foundation of any cost calculation. Before each operation, Voltim performs a pre-analysis of cargo type, HS code, regulation and cost, applies optimised tax calculation and evaluates tax and exemption instruments such as inward processing, VAT refund and tariff exemptions to help reduce the total clearance cost.

Other Services

Voltim's complete end-to-end logistics solutions

Air Freight
Air Freight

Airport-to-airport or door-to-door air freight with partner airlines and air cargo agents: general and urgent cargo, dangerous goods (DGR) and project spare parts, with customs and road connections handled from a single point of contact.

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Sea Freight
Sea Freight

FCL and LCL sea freight at competitive rates on major port routes through our global agent network.

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Road Transport
Road Transport

TIR and groupage road logistics across Turkey, Europe and Central Asia — contracted carriers, daily tracking and ADR shipments with certified partners.

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Warehousing & Distribution
Warehousing & Distribution

Warehousing through our partner warehouses — climate-controlled options, cross-docking, pick-pack and end-to-end distribution.

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Logistics Insurance
Logistics Insurance

All Risks marine, CMR, warehouse, project cargo and valuable cargo insurance, arranged through partner insurance companies.

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Project Cargo
Project Cargo

End-to-end management of heavy, oversized and special equipment cargo — feasibility, permits, transport and assembly coordination.

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Cold Chain Logistics
Cold Chain Logistics

End-to-end cold chain logistics for food, pharmaceuticals and sensitive products, carried out with partners holding the relevant certificates.

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Hazardous Materials (ADR)
Hazardous Materials (ADR)

Dangerous goods transport (ADR Class 1-9) planned by Voltim and carried out with partners holding the required ADR certificates.

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Real-Time Tracking
Real-Time Tracking

Follow your cargo via driver location from our mobile app, your customer panel and daily status reports — reachable 24/7.

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Import Customs Clearance
Import Customs Clearance

Import declarations, HS code classification, customs lane tracking and inspection management at Turkish customs gates via our contracted customs brokers.

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Export Customs Clearance
Export Customs Clearance

Export declarations, ATR, EUR.1 origin certificates and VAT refund — full export operations support.

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Transit Customs
Transit Customs

TIR carnet, NCTS T1/T2 transit declarations and ATA carnet — Europe-Turkey-CIS transit operations.

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Bonded Warehouse Operations
Bonded Warehouse Operations

Storage in partner bonded warehouses (types A, B, C, E) and free-zone facilities, with handling and inward-processing operations.

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Trade Regulatory Consulting
Trade Regulatory Consulting

HS code, product requirements, trade agreements and control lists — sector-specific trade consulting.

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Tax & Exemptions
Tax & Exemptions

Inward processing, VAT refund and tariff exemption management — tax optimisation and correction processes.

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Digital Customs and BILGE NCTS Login
Digital Customs and BILGE NCTS Login

BILGE and NCTS digital customs explained, with declarations handled via our contracted customs brokers.

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Marine Cargo (All Risks) Insurance
Marine Cargo (All Risks) Insurance

All Risks (ICC A) marine cargo insurance — damage, loss, theft and natural disaster coverage in sea and road transport.

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CMR Insurance
CMR Insurance

CMR carrier-liability insurance for international road transport — 8.33 SDR/kg limit, with delay and special clauses.

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Warehouse Insurance
Warehouse Insurance

Comprehensive coverage for stocks in bonded and standard warehouses — fire, flood, earthquake, theft and electrical fault.

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Project Cargo Insurance
Project Cargo Insurance

DSU, ALOP, EAR-clause project cargo insurance for industrial projects, power plants and wind turbines — risk-engineered.

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International Transport Insurance
International Transport Insurance

Single-policy All Risks cover for multimodal sea-and-road shipments, arranged through partner insurers — open cover annual policies and door-to-door protection.

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Valuable Cargo Insurance
Valuable Cargo Insurance

All Risks insurance with expert valuation for art, antiques, precious metals and high-value electronics, arranged through partner insurers.

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Insurance Policy Management
Insurance Policy Management

Insurance cover arranged through partner insurance companies and agencies, with policy follow-up and claims support from a single point of contact.

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International Road Freight
International Road Freight

Full and partial truckload services between Turkey, Europe, Russia and CIS countries.

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Full Truckload (FTL)
Full Truckload (FTL)

Direct, scheduled delivery of single-customer loads to the consignee location.

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Less Than Truckload (LTL)
Less Than Truckload (LTL)

Economical, controlled groupage services for small-volume shipments, planned according to demand.

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Oversized & Heavy Cargo
Oversized & Heavy Cargo

Special permits, route planning and escort organisation across the entire process.

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Project Logistics
Project Logistics

Tailored transport planning for energy, industrial, construction and infrastructure projects.

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Nuclear Project Transportation
Nuclear Project Transportation

Site access, vehicle tracking and delivery management for high-precision projects.

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Container Transportation
Container Transportation

Container operations between ports, warehouses, factories and project sites.

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Bonded & Transit Transport
Bonded & Transit Transport

Support for T1 organisation, guarantee and document coordination processes.

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Port and Site Delivery
Port and Site Delivery

Secure delivery from ports to warehouses, bonded warehouses, factories or project sites.

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Crane & Forklift Operations
Crane & Forklift Operations

Equipment-supported organisation for loading, unloading and on-site operations.

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Daily Vehicle Tracking & Reporting
Daily Vehicle Tracking & Reporting

Vehicle position tracking and regular client communication throughout the shipment.

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Forklift Rental
Forklift Rental

12-tonne diesel forklift rental: loading, unloading and handling at construction sites, ports, factories and open storage yards; with or without operator.

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Door-to-Door Delivery
Door-to-Door Delivery

End-to-end management from pickup point to final delivery address.

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Freight from Russia to Türkiye and the Akkuyu NPP Supply Corridor
Freight from Russia to Türkiye and the Akkuyu NPP Supply Corridor

Supply logistics from Russia to Akkuyu NPP: Tuapse–Taşucu RoRo, road via Upper Lars or Iran, customs clearance in Taşucu and delivery to site.

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Turkey–Iran Road Freight: FTL and LTL Trucking to and from Iran
Turkey–Iran Road Freight: FTL and LTL Trucking to and from Iran

Road freight between Turkey and Iran in both directions: FTL, LTL, oversized and ADR cargo via Gürbulak–Bazargan, with TIR, customs and daily tracking.

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Europe to Iran Trucking via Turkey: the Kapıkule–Gürbulak Route
Europe to Iran Trucking via Turkey: the Kapıkule–Gürbulak Route

Truck transport from the EU to Iran through Turkey: Kapıkule entry, Gürbulak–Bazargan exit, TIR or T1 transit and EU loading run by our Budapest office.

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Russia to Iran Road Freight via Georgia and Turkey
Russia to Iran Road Freight via Georgia and Turkey

Road freight from Russia to Iran via Verkhniy Lars, Georgia, Sarp and Gürbulak–Bazargan under a TIR carnet, with loading coordinated by our Moscow office.

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Russia–Iran–Turkey Transit Freight: Russia to Mersin by Road
Russia–Iran–Turkey Transit Freight: Russia to Mersin by Road

Bonded road transit from Russia through Iran to Mersin, Turkey: 24 trips dispatched from 15+ Russian cities between 19 August and 30 September 2026.

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