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Voltim Global

Import Customs Clearance

Import Customs Clearance

Import Customs Clearance Services

Together with our contracted licensed customs brokers, we manage your import clearance from start to finish. Declaration drafting, customs lane tracking, inspection coordination, lab analysis and delivery hand-off are handled by the brokers and coordinated by our team.

Process Steps

  1. Document Pre-Check: Invoices, packing list, B/L, certificates of origin
  2. HS Code Classification: Correct tariff position for tax optimisation
  3. Declaration: Drafting and lodging in BILGE
  4. Lane Tracking: Green (auto), yellow (document review), red (physical inspection) lane management
  5. Inspection / Analysis: Customs inspection and laboratory coordination where required
  6. Tax Assessment: Customs duty, VAT and other payment management
  7. Release & Delivery: Cargo collection and delivery coordination

Service Scope

  • Clearance via contracted brokers at the main Turkish gates — Mersin, Ambarli, Halkali, Kapikule, Izmir, Sarp
  • Multi-sector experience — automotive, textile, machinery, food, pharma, chemicals, electronics
  • Bonded and temporary storage operations (bonded warehouse)
  • Inward processing regime applications
  • Pre-import regulatory check (regulatory consulting)
  • Declarations via BILGE and NCTS (digital customs)

Tax and Cost Optimisation

Correct HS coding, applicable trade agreements (EU FTA, Turkey–UK FTA, EU Preferential Origin) and exemption regimes reduce import cost. Proper use of ATR, EUR.1, A.TR and certificates of origin generates duty advantages.

Related Services

For import customs operations, contact us.

Frequently Asked Questions

How does the import customs clearance process work?
Import customs clearance follows seven steps: document pre-check, HS code classification, declaration lodging, customs lane tracking, inspection or analysis, tax assessment, and release with delivery. Through its contracted licensed customs brokers, Voltim manages the entire process — declarations are drafted and lodged in the BILGE system, green, yellow or red lane procedures are handled, inspections and laboratory analysis are coordinated where required, and cargo is collected and delivered once customs duty and VAT are settled.
Which documents are required for import customs clearance?
The core documents for import clearance are the commercial invoice, packing list, bill of lading (B/L) and certificates of origin. Voltim pre-checks these documents before the declaration is lodged to prevent delays caused by missing or incorrect paperwork. Depending on the product and regime, preferential documents such as ATR, EUR.1 and A.TR are also applied correctly to generate duty advantages, while a pre-import regulatory check identifies any additional requirements.
What do the green, yellow and red customs lanes mean?
In Turkish customs, the green lane means the declaration is processed automatically, the yellow lane requires a document review, and the red lane triggers a physical inspection of the goods. Voltim actively manages whichever lane your import declaration is assigned to: responding to document requests in the yellow lane and coordinating the customs inspection and, where required, laboratory analysis in the red lane, so the clearance process is tracked end to end together with our contracted customs brokers.
At which Turkish customs gates does Voltim provide import clearance?
Through its contracted licensed customs brokers, Voltim provides import clearance at the main Turkish customs gates, including Mersin, Ambarli, Halkali, Kapikule, Izmir and Sarp. The team has multi-sector experience covering automotive, textile, machinery, food, pharma, chemicals and electronics. The service scope also includes bonded and temporary storage operations, inward processing regime applications, and declarations lodged through the BILGE and NCTS systems.
How can import duties and costs be optimised?
Import costs are optimised through correct HS coding, applicable trade agreements and exemption regimes. Under frameworks such as the EU FTA, the Turkey–UK FTA and EU Preferential Origin, the proper use of ATR, EUR.1, A.TR and certificates of origin generates duty advantages. Voltim analyses the tariff position and applicable exemptions before lodging the declaration, reducing customs duty and VAT exposure in full compliance with the regulations.

From the guide: questions about this service

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